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Complaints Advisors (Complaints COps)

 Coaching

Permanent, 100% remote, start: ASAP

Required Skills

Financial

Details

At Monzo, we're building the best bank account in the world: fair, transparent and a pleasure to use. Our complaints function sits alongside our Customer Operations team to make sure we offer all our customers the best possible service, even when things go wrong. We embed empathy into our complaints process to turn distress into delight, and as a part of the team you'd be a key driver of this.Published: 07.01.2021

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